HIPusa.com's Privacy Policy
HIPusa.com is a member of the TRUSTe program. This statement discloses the privacy practices for the HIPusa.com Web site.
HIPusa.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, this web site has agreed to notify you of:
- What personally identifiable information of yours or third-party personally identifiable information is collected from you
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use, and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under HIPusa.com control
- How you can correct any inaccuracies in the information.
HIPusa.com’s privacy practices on this web site are consistent with and support HIP’s Notice of Privacy Practices under HIPAA and HIP’s overall commitment to the privacy of its members.
If you have questions or concerns regarding this statement, you should first contact HIPusa at Customer_Service@hipusa.com or by writing to: Website Privacy, 55 Water Street, 10th floor. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/watchdog.html TRUSTe will then serve as a liaison with the Web site to resolve your concerns.
Information Collection and Use
HIPusa.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. HIPusa.com collects information from our users at several different points on our website.
While interacting with HIPusa.com, users may be asked to supply the following contact information: name, email address, mailing address, and phone number. Information collected through the site is used to provide members requested services. This information is used to allow members to access member-specific areas of the site. Demographic information including age, gender and marital status may also be collected from users and maintained. The collection and maintenance of this information is mandated by New York State law that applies to all insurance companies doing business in the state.
Correcting/Updating Personally Identifiable Information
If a member’s personally identifiable information changes (such as zip code, phone, email or postal address), we provide a way to correct or update users’ personally identifiable information. Members can make changes to this information by logging in to the member area of HIPusa.com. or by sending an email message to webmaster@hipusa.com. They can also email Customer Service at Customer_Service@hipusa.com. Members may also update their personal information by contacting HIP by telephone (at 646-447-5000) or postal mail at the following address:
HIP Health Plan of New York
55 Water Street
NY, NY 10041
Visitor Tracking
HIPusa.com places great importance on visitor privacy and security. HIPusa.com reserves the right to perform statistical analyses of user behavior in order to measure consumer interest in the various areas of our site, and to better serve visitors to HIPusa.com. Log files are maintained and analyzed for page views, user sessions, peak usage dates and times, referring URLs, page hits, top entry pages, and top exit pages. Information so collected is not associated with individuals and/or their unique identifiers. We will not disclose this information to third parties under any circumstances. The information is used to gauge the effectiveness of marketing campaigns intended to bring users to HIPusa.com.
Cookie Policy
HIPUSA.com uses the technology called "cookies." A type of cookie (called a session cookie) is temporarily placed on a visitor's computer to allow visitors to see the results of their previous actions. This session cookie is deleted when the user’s browser is closed. No personal information is acquired from this process. No information from these session cookies is retained after the conclusion of a session.
A cookie is a small piece of data that a Web site sends to a user’s browser. The cookie may then be stored on the user’s system. If the user has turned the cookie function off in his or her browser preferences, he or she will need to activate this function to gain access to certain portions and capabilities of the Web site. Users can also elect to set their browsers to notify them when a cookie is received. This gives users the chance to decide whether or not to accept cookies on a case by case basis.
As noted above, users may elect to set their browsers to refuse cookies. Users who elect not to accept cookies will not be able to use certain functions within HIPUSA.com.
The only cookies users will receive while on our Web site will be from HIPUSA.com. Users will not receive cookies from any third party while they are visiting HIPUSA.com.
The privacy policies of other organizations may differ from the policies of HIPUSA.com. If users follow a link that leads to a site external to HIPusa.com, they should be aware that HIPusa.com policies, including its privacy and cookie policies, are only enforced within HIPusa.com. We therefore highly recommend that users carefully examine the privacy policies of Web sites that are external to HIPUSA.com.
Site Registration
HIPusa.com requires user registration in order to gain access to certain features of the Web site. Information that could be used to identify a specific individual is neither sold nor shared with any third party. See additional information at the section titled Information Collection and Use, above.
Site Security Measures
Information collected by site-analysis tools is stored in electronic logs but are not sold and can be accessed only by approved HIPusa.com staff. Access to any information collected on the Web site is made available only to staff members with legitimate need for the information. All employees with access to information collected on the site are trained to maintain the highest level of security when working with such information. Additional training is provided on an ongoing basis.
E-mail Address Privacy
HIPusa.com receives many e-mail messages from its members and associated professionals. We do not sell or otherwise release the names or e-mail addresses of users who send email to the site.
Links to Other Sites
This site contains links to other sites whose privacy policies may differ from those of HIPusa.com. We encourage our visitors to check the privacy policies of these sites before disclosing personal information.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Changes to HIPusa.com Privacy Policy
Material changes and updates to our privacy policy will be noted on this page. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we user their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected (for additional information, see Information Collection and Use, above.)
Contacting the Site Administrator
If you have any questions about this privacy statement or the practices of this site, you can contact:
Privacy
HIPusa.com
55 Water Street, New York, NY 10041IS 10th floor
webmaster@hipusa.com
This privacy policy was last updated 02-10-03
